B2B Support Tools Are Still Stuck in The Dark Ages. Here’s a possible way out.
16 min readFeb 7, 2019
Note: I recently launched a podcast on Customer Support. Check it here: If you’d like to be part of the show, please email me: host@customersupportpodcast.com
Even though folks may be familiar with differences between B2B and B2C, here’s a quick refresher.
